Privacy Policy

Last Updated: December 2025

This Privacy Policy explains how HitCritical.com ("HitCritical," "we," "our," or "us") collects, uses, and protects your information when you use our website and Services, including our GEO (Generative Engine Optimization) and AI SEO tools.

By using our Services, you agree to the practices described in this policy.

1. Information We Collect

A. Information You Provide

We may collect personal and business information, including:

  • Name
  • Email address
  • Billing information
  • Company/website details
  • Content or data submitted for optimization
  • Support or inquiry messages

B. Automatically Collected Information

When you use our website or platform, we may collect:

  • IP address
  • Browser type/device info
  • Usage analytics
  • Cookies and tracking pixels
  • Performance and diagnostic logs

C. Third-Party Data

We may receive information from:

  • Analytics platforms
  • Search engines
  • Third-party tools related to SEO/GEO data

2. How We Use Your Information

We use collected data to:

  • Deliver and maintain our SEO/GEO Services
  • Personalize optimization recommendations
  • Improve platform performance
  • Provide customer support
  • Process payments
  • Analyze usage trends
  • Enhance AI models using anonymized/aggregated data

We do not sell your personal information.

3. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Maintain login sessions
  • Measure platform performance
  • Analyze user behavior
  • Improve optimization results

You may disable cookies through your browser, but some features may not function.

4. Data Sharing

We may share your information only with:

  • Service providers (e.g., payment processors, hosting providers)
  • Analytics services
  • Legal authorities (if required by law)

We do not sell or rent your personal data to third parties.

5. Data Retention

We keep your data only as long as necessary to provide the Service or comply with legal obligations.

6. Data Security

We implement industry-standard measures to protect your information. However, no online service is 100% secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your location, you may have rights to:

  • Access your data
  • Request deletion
  • Update/correct information
  • Withdraw consent
  • Request a copy of your data

To exercise these rights, contact us at support@hitcritical.com.

8. Children's Privacy

Our Services are not intended for individuals under 18. We do not knowingly collect data from minors.

9. International Transfers

If you access the Services from outside the United States, your data may be transferred and processed in the U.S.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised "Last Updated" date.

11. Contact Information

If you have questions about this Privacy Policy, email us at:

support@hitcritical.com