Last Updated: December 2025
Thank you for choosing HitCritical.com for your GEO and AI SEO services. This Refund Policy explains how refunds are handled for subscriptions, one-time purchases, and service credits.
SEO and GEO results depend on external algorithms and third-party search engines. Because of this, we do not offer refunds based on SEO/GEO performance, rankings, indexing speed, or visibility changes.
Payments for monthly or yearly subscription plans are non-refundable. This includes:
You may cancel anytime, and your subscription will remain active until the end of the billing period. No prorated refunds are given.
Payments for one-time GEO/SEO services—such as audits, indexing boosts, or technical optimization—are non-refundable once work has started.
If you cancel before any work begins, you may request a partial refund minus processing fees.
If you believe you were charged incorrectly, contact us within 7 days of the transaction. Valid billing errors will be refunded or credited to your account.
Before initiating a chargeback, you must contact our support team. Unauthorized or fraudulent chargebacks may result in:
Refunds are not provided for:
For refund, billing, or payment questions, email us at:
support@hitcritical.com